A few weeks ago, APS announced that they would be placing holds on disconnects. Below you will find a list of available programs and resources that may provide assistance.
- APS will not disconnect residential customers for non-payment between June 1, 2019 and October 15, 2019, although they remain responsible for making payments in a timely manner.
- Available Resources: If you or someone you know needs assistance staying current on their APS bill, help is available with assistance programs, community resources and payment arrangements.
- Helpful Programs: You can find ways to manage your bill with programs like AutoPay, Budget Billing and Preferred Due Date. Or, make sure you’re on the right plan with ourPlan Comparison tool.
- Supporting Friends & Family: If you know someone who lives alone or relies on a support network, help them sign up for Safety Net so a designee of their choice can receive bill reminders and service alerts.
If you have questions about these or other options, visit aps.com/support or call their customer care center at (602) 371-7171 (metro Phoenix) or (800) 253-9405 (other areas), weekdays from 7 a.m. to 7 p.m.BLOG COMMENTS POWERED BY DISQUS